FAQ

What does “Rebuild Report (30,60,90)” mean?
The “Rebuild Report” option allows a user to attempt to retrieve a new report with only 30 or 60  days of historical information or re-build a full 90 day r...
Mon, Mar 4, 2019 at 11:54 AM
How Do I Reset My Password?
To reset your password, https://app.turbopasspoi.com/login click forgot password   Once there, simply type in the email address associated with your Turbo...
Mon, Mar 4, 2019 at 1:44 PM
How do I know if a financial institution is supported?
Institutions are continuously being added to our support network. TurboPass supports 10,000+ institutions and account types, ranging from major banks to loc...
Fri, Mar 15, 2019 at 3:42 PM
How secure is the TurboPass service?
Security and accuracy are our top priorities. TurboPass security meets the high standards of security used by banks and other ultra-secure institutions, an...
Mon, Mar 4, 2019 at 2:51 PM
How do I change my password when already logged in?
To change your user password locate and then click 'the Circle' at the top right of your screen with your user initials. Click Profile and scroll ...
Fri, Mar 15, 2019 at 10:25 AM
How do I search for a report?
In order to search for a report or order, make sure the 'TurboPasses' view is on your screen. Locate the 'Search' bar on the right of th...
Fri, Mar 15, 2019 at 11:29 AM
How do I Delete a User?
To Delete a User first go to the 'Users' screen. Then locate the User you'd like to delete. On the most far right column click the dotted but...
Fri, Mar 15, 2019 at 3:43 PM
How do I update my Organizational Information?
To update Organizational Informational such as Organization Address or Payment Information please email support@nostips.com. 
Fri, Mar 15, 2019 at 12:13 PM
What is a TurboPass order?
A TurboPass order is a link that is initiated in the TurboPass dashoard. This link is sent via text or email to a consumer. A TurboPass order allows a consu...
Fri, Mar 15, 2019 at 12:16 PM
What is a TurboPass order?
A TurboPass order is a link that is initiated in the TurboPass dashoard. This link is sent via text or email to a consumer. A TurboPass order allows a consu...
Fri, Mar 15, 2019 at 12:16 PM